Collateral Fulfillment Manager

Citizens Collateral Fulfillment Manager 2 Hours AgoSaved In-Office or Remote 2 Locations Senior level Senior levelDigital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • AutomationLeads a collateral fulfillment team supporting mortgage, home equity, and foreclosure operations. Oversees appraisal and valuation order fulfillment, SLAs, pipelines, escalations, vendor performance, staffing, customer service, and operational risk. Coaches employees, manages hybrid workforce expectations, supports recruiting and training, resolves workflow bottlenecks, and implements process improvements to improve productivity and service quality.Top Skills: Appraisal Workflow SystemsChatgptCollateral Management SystemsMicrosoft CopilotExcelMicrosoft OutlookMicrosoft WordTableau