Customer Success Manager, Bucharest

At Dalux we strive to push the boundaries of how technology can ensure and increase efficiency and digitalization in work processes throughout the construction industry. In close cooperation with our users, our product specialists and software developers continuously work on optimizing our unique BIM software. Our solutions support contractors, building owners, advisors and other professionals in the construction and facility management industry in more than 145 countries. And we are continuing our expansion journey even more! Therefore it is an exiciting time to join us, and directly influence the future of Dalux!

Service-oriented, Experienced, And Technical Character.

We are looking for a motivated person, who wants to be actively involved in supporting and training our users and clients in Romania. We are looking for a technically skilled colleague who wants to drive digitization in the construction industry on a broad front and who is genuinely interested in providing our clients with an excellent Dalux experience.

What we imagine to see in our future colleague:

• BIM and digital construction enthusiast
• Solid knowledge and experience working on construction sites or in the construction industry
• Ability to organize workday and tasks independently
• The ability to deep-dive in the software and train superusers
• Ability to build strong and long-lasting customer relations
• A great team player aiming for mutual success
• Fluent in both Romanian and English

Our new colleague will play a crucial part in driving support activities, ensuring a continuous growth in Romania. With a proactive and structured approach, you provide the highest level of service and customer care, that we are known to provide, leading to a long-lasting relationship with our customers.

Other areas of responsibilities include:

• Demonstrate and present Dalux software for existing and new customers
• Establish and maintain long-lasting relationships with the customer
• Manage implementation, training, and support
• Proactively reaching out and engaging with clients

At Dalux, we care. Not only about our work and customers, but about each other. Your work itself should be fun, challenging, and inspiring. The working environment plays just as big a part in your job satisfaction. We don’t believe in fancy titles and tight dress codes, instead we believe in having a light-hearted, informal, and welcoming workplace, with room for everyone. We like to work together, to continuously learn from each other, and after working hours we are no stranger to engaging in social activities with each other.

Take part in the success

Do you see yourself in the profile we are looking for and do you want to be part of taking the Romanian construction industry to the next level of digitalization? Then this opportunity is something for you.

We are reviewing applications and inviting for interviews on a rolling basis, so please send your resume and your application as soon as possible.

Application deadline:

As soon as possible