Technical Services Specialist

Bevi Technical Services Specialist YesterdaySaved Easy Apply Hybrid Boston, MA, USA Easy Apply 56K-69K Annually Entry level 56K-69K Annually Entry levelGreentech • Hardware • Healthtech • Internet of ThingsProvides phone and email technical support for Bevi beverage machines, troubleshooting routine and non-routine issues, guiding installations and maintenance, answering warranty and contract questions, initiating part RMAs, and scheduling service calls. The role also identifies customer opportunities, routes sales leads, manages tickets, analyzes trends, and recommends process improvements to internal teams and engineering stakeholders.Top Skills: NetSuiteSalesforceZendesk