ASSD.PRO
Linkedin · Posted 9d ago
CUSTOMER SUCCESS MANAGER (F/M/D)
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Indexed description
Your task
- Building and maintaining long-term customer relationships
- New customers: Onboarding, software implementation, training and proactive support – actively supporting customers from their first use through to becoming active users
- Existing customers: Actively maintaining existing customer relationships, proactively providing information on new products and potential applications
- Strategic consulting
- Customer feedback and internal reporting
- Participation in trade fairs and events
- A degree in Business Administration, Computer Science or a related field. Career changers with relevant professional experience are also welcome
- Experience in the IT sector and an interest in business contexts
- Strategic thinking and analytical skills
- Excellent communication, interpersonal and problem-solving skills
- Ability to build and maintain close relationships with customers and partners
- Outstanding organisational skills and attention to detail
- Proficiency in standard software
- Very good knowledge of German and English
- An exciting, international and dynamic environment with short decision-making processes, where you can work independently and take on responsibility
- An interesting and varied role – you won’t get bored here
- A great working atmosphere within a dynamic, small team
- Above-average pay with flexible working hours, as well as a secure job with plenty of opportunities for personal development
- Thorough professional induction
- An interesting and varied role and an office right next to the S-Bahn station
- Company fitness with EGYM Wellpass: we promote the health of our team
- Friendly colleagues and regular team events
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