Customer Success Manager - HRTech & Enterprise Accounts
Indexed description
Own enterprise relationships and help HR teams get measurable value from MPloyChek's background-verification platform.
Responsibilities
- Lead onboarding, adoption and ongoing success for enterprise accounts.
- Partner with HR and operations stakeholders on verification workflows and service outcomes.
- Monitor account health, usage, turnaround times and escalations.
- Identify opportunities to deepen engagement and improve customer experience.
- 3–6 years in enterprise customer success, account management, HRTech or BGV.
- Strong stakeholder management, communication and analytical skills.
- Experience with SaaS platforms, service reviews and escalations.
Skills: enterprise accounts,communication,sound analytical skills,management
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