Autoplan Agent

The licensed Customer Service Representative will serve walk-in Autoplan, in the Maple Ridge Office.

Your Responsibilities Will Include

• Assist walk-in and returning clients with ICBC Autoplan transactions
• Provide accurate quotes and explain coverage options clearly
• Help clients choose insurance solutions that fit their needs
• Process renewals, changes, and related auto insurance transactions
• Use ICBC PolicyCenter and internal systems to complete client requests
• Deliver friendly, professional, and efficient customer service
• Build positive client relationships through clear communication and follow-up
• Work with your team to support smooth daily branch operations
• Stay informed on ICBC updates, policy changes, and industry practices

Required Qualifications

The ideal candidate is customer-focused, detail-oriented, and eager to grow within the insurance industry.

You Should Have

• Level 1 BC General Insurance License required
• Minimum 6+ months of ICBC Autoplan experience
• Working knowledge of ICBC PolicyCenter
• Strong attention to detail and accuracy & Ability to work well in a team environment
• Strong written and verbal English communication skills

Please send resume in confidence to: [email protected]