Customer Service Technician

Job Summary: Responsible for all aspects related to entering the medication orders for various facilities.

Ensuring that all Third Party claims are billed properly.

Job Duties

• Provides customer service and problem resolution to assigned facilities
• Responsible for accurate data entry of patient profiles and medications
• Maintaining accurate information for patients and facilities
• Responsible for billing and crediting each facility appropriately and accurately each month
• Maintain and keep reasonable production as determined by supervisor
• May be required to travel to individual homes for meetings or drug exchanges
• May assist in orienting and training new employees
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned