Guest Experience Expert

Job Number 26109064

Job Category Rooms & Guest Services Operations

Location Al. Jana Pawla II 21, Warsaw, Poland, Poland, 00-854VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Westin staramy się pomagać gościom w odzyskaniu kontroli nad sprawami i poprawie ich samopoczucia wtedy, gdy najbardziej tego potrzebują, czyli podczas podróży, tak aby mogli być możliwie najlepszą wersją siebie. Aby zrealizować misję marki, jaką jest bycie czołową marką wellness w branży hotelarskiej, potrzebujemy pełnych pasji i zaangażowania pracowników, którzy wcielą w życie niepowtarzalny program marki. Pragniemy, by nasi pracownicy wdrażali własne metody poprawy samopoczucia zarówno na terenie obiektu, jak i poza nim. Idealnie pasujesz do Westin, jeśli masz w sobie pasję, jesteś osobą aktywną i dumną ze sposobu, w jaki dbasz o swoje samopoczucie, cechuje Cię optymizm i uwielbiasz przygody. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.