OneSpan
Linkedin · Posted 7d ago
Customer Support
Continue to application
Add your email once, then Caio opens the original posting.
Indexed description
At OneSpan, we specialize in digital identity and anti-fraud solutions that create exceptional and secure experiences.
OneSpan is looking for a Customer Support to join our team in Tokyo.
Responsibilities
- Provide first level customer support service to customers
- Investigate and understand problems faced by customers
- Troubleshoot and provide problem resolution if available
- Escalate problems to product specialist if necessary
- Provide timely update to customers on the ongoing troubleshooting status
- Bachelor or Master degree in Computer Science/Information Security/Information Technology or equivalent
- Minimum of 2 years working experience in information security software and in a customer support role
- Basic understanding of different mobile technologies, operating systems, cloud computing and others
- Working knowledge in programming languages such as C/C++, Java and REST
- Basic knowledge of information security fields such as strong authentication, digital signature, access control, mobile security and others will be advantage
- Excellent social skills and team player
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search
Want help applying to roles like this?
Search Caio for free. If repetitive applications get heavy, Managed Job Search adds supervised execution for $99/month.
View Managed Job Search
