Mühlbauer Group
Linkedin · Posted 1mo ago
After Sales Service Specialist North Africa (m/f/d)
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Indexed description
Your Tasks
- Manage daily communication with customers across North Africa regarding after sales services
- Act as the interface between customers, Sales, Order Management and Engineering
- Prepare and support international tenders and feasibility assessments
- Create and process service and maintenance quotations, including commercial and technical clarification
- Create and manage spare parts quotations
- Support customers during on-site and virtual customer meetings
- Coordinate daily operational service activities
- Drive projects to optimize service processes and expand the service business
- Contribute to continuous improvement of customer satisfaction and service performance
- Degree in Industrial Engineering or comparable qualification
- Alternatively, completed vocational training as an Industrial Clerk (m/f/d) with additional qualification as Business Economist and relevant professional experience
- Initial technical understanding and interest in technical products
- Experience in customer service, after sales or sales support
- Confident handling of MS Office and SAP
- Strong communication and teamwork skills
- Solution-oriented and proactive working style
- Willingness to travel internationally
- Very good German, French and English language skills, both written and spoken
- Attractive additional financial benefits such as vacation pay and health bonus
- Allowance for company pension scheme and income protection
- Individual support from the Mühlbauer Academy with internal and external training measures
- Employee events (e.g. Christmas party, visit to a folk festival and barbecue)
- International working environment - opportunities for temporary assignments abroad
- At the Roding site you can also expect: reasonably priced meals in the company canteen, company gym free of charge for employees
- You can find many more benefits on our homepage
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