Delivery Manager - Customer Operations

Genius Sports Delivery Manager - Customer Operations 9 Hours AgoSaved Easy Apply Hybrid New York, NY, USA Easy Apply 120K-120K Annually Senior level 120K-120K Annually Senior levelAdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data AnalyticsLeads end-to-end customer implementations, deployments, go-lives, stabilization, seasonal readiness, and ongoing operational delivery. Coordinates cross-functional internal, customer, and external teams; manages plans, budgets, risks, dependencies, issues, governance, and change requests. Serves as the primary delivery lead, resolves customer-impacting operational issues, facilitates executive reporting, maintains documentation, and drives continuous improvement, scalability, and operational readiness across the customer lifecycle.Top Skills: AgileConfluenceJIRAMicrosoft ProjectSmartsheet