IT Support Technician I

Riot Platforms, Inc. IT Support Technician I 2 Hours AgoSaved In-Office Austin, TX, USA Entry level Entry levelArtificial Intelligence • Cloud • Information Technology • Energy • Infrastructure as a Service (IaaS)Provides frontline IT support across multiple facilities, resolving incidents, break/fix issues, access requests, device problems, software needs, and routine administrative tasks. Provisions devices, installs software, tracks assets, documents resolutions, supports executives and VIP users, and participates in deployments, upgrades, office moves, and inventory projects. Collaborates with Level 2 technicians while developing technical independence and supporting cross-site operations.Top Skills: Conferencing SystemsEndpoint DevicesMobile DevicesOperating SystemsPrinting SystemsProductivity SoftwareTicketing Systems