Customer Service Representative / Service Billing / Accounts Payable Clerk

VEO Energy Systems is a family-owned and operated company serving Sullivan County since 1944. We are one of the region's longest-established and fastest-growing providers of propane, fuel oil, and HVAC services. We invite you to join the VEO family and build a long-term career with a trusted local employer.

Position Summary

We are seeking a dependable, detail-oriented Customer Service Representative to support our front-office operations, service billing, and accounts payable functions. This is a full-time, in-office position offering competitive pay, comprehensive benefits, and a collaborative team environment.

Compensation & Benefits

• Competitive hourly pay
• Medical, dental, and vision insurance
• 401(k) with employer match
• Aflac supplemental coverage
• Paid vacation, personal days, sick time, and holidays
• Employee discounts on propane and fuel oilKey Responsibilities
• Greet employees, customers, vendors, and visitors in a courteous and professional manner
• Answer, screen, and route incoming telephone calls
• Provide accurate information to customers in person, by phone, and by email
• Respond to customer inquiries and resolve concerns in accordance with company policies
• Record and maintain customer information within company databases
• Process incoming and outgoing mail, deliveries, and mailings
• Maintain organized paper and electronic filing systems
• Manage office supplies, equipment, and general office organization
• Update calendars and coordinate meetings as needed
• Support service billing and accounts payable functions
• Assist office personnel with general administrative and clerical tasks, including filing, copying, and correspondence
• Collaborate with management to stay current on products, services, and company policies
• Perform additional duties as assignedQualifications
• Prior customer service experience required; professional and friendly demeanor essential
• Strong written, verbal, and electronic communication skills
• Proficiency with Microsoft Office and standard office software, including email, spreadsheets, and databases
• Excellent organizational skills and attention to detail
• Ability to work efficiently in a fast-paced environment and manage multiple priorities
• Reliable and punctual attendance is an essential function of this position
• Ability to work both independently and as part of a team across multiple departments
• Initiative and a results-driven, "make it happen" mindset

Work Environment & Communication

This position works on-site and communicates with customers and team members by phone, email, and in person.

Equal Opportunity

VEO Energy Systems welcomes applicants from all backgrounds. We encourage candidates with military experience, applicants without a college degree, and job seekers of all ages to apply.