Bilingual Customer Service Associate

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Careers at Wilco Gutter Supply

< back to careers

Bilingual Customer Service Associate

Job Description

About us

Wilco Gutter Supply is a manufacturer of seamless guttering supplies in Indianapolis, IN. We are recognized by many in our industry (Indiana and surrounding states) for customer service and quality products. Wilco is a family-run business going into our 2nd generation.

Our Work Environment Includes:

• Casual work attire
• Relaxed atmosphere

We are looking for a Bilingual Customer Service Associate to join the team. The successful candidate will be responsible for providing customer service in both English and Spanish, responding to customer inquiries, order processing and providing accurate information about products and services. The ideal candidate will have excellent communication skills, a strong customer service background, and fluency in both English and Spanish.

Responsibilities:

• Provide customer service in both English and Spanish.
• Answer customer inquiries via phone, email, and in-person.
• Provide accurate information to customers about products and services.
• Provide customer phone support, order processing along with inbound and outbound sales calls
• Maintain a professional attitude and demeanor at all times.
• Keep records of customer interactions and transactions.
• Provide feedback to management on customer satisfaction levels.

Job Type: Full-time

Benefits:

• 401(k) matching
• On-the-job training
• Paid time off

Experience Level:

• 2 years

Shift:

• 8-hour shift

Weekly Day Range:

• Monday to Friday

Work Setting:

• In-person
• Office

Experience:

• Customer service: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person

Apply Now!

First Name

Last Name

Email(Required)

Phone

Attach Resume Here

Accepted file types: pdf, doc, docx, rtf, Max. file size: 2 MB.

Δ

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how-to tips and trends. We offer email and text message updates

and "product specials" announcements.

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© 2026 Wilco Gutter Supply. All rights reserved.

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UPDATED PRODUCT NOTICE

To Our Valued Wilco Supply Customers,

Due to a number of reasons and the lack of sales of these items, we have decided to cut back on a number of items in 2 x 3, 5” Copper and 6” Blue.

Effective 07/31/2026:

• Blue for 6” will be completely discontinued, including 15”x .032 coil, 3x4 parts and all its 6” accessories.
• Real Copper for 5” will be completely discontinued, including 11 ¾” coil, 2x3 parts and all its 5” accessories.

The following colors will no longer be available for 2×3 Downspouts and Elbows:

Note that these colors are still available in 3x4 Downspouts and Elbows.

• High Gloss White
• Eggshell
• Grecian Green
• Dark Gray
• Light Gray
• Almond

The Wilco Team

English Español

en

Notifications

Careers at Wilco Gutter Supply

< back to careers

Bilingual Customer Service Associate

Our Work Environment Includes:

• Casual work attire
• Relaxed atmosphere

We are looking for a Bilingual Customer Service Associate to join the team. The successful candidate will be responsible for providing customer service in both English and Spanish, responding to customer inquiries, order processing and providing accurate information about products and services. The ideal candidate will have excellent communication skills, a strong customer service background, and fluency in both English and Spanish.

Responsibilities:

• Provide customer service in both English and Spanish.
• Answer customer inquiries via phone, email, and in-person.
• Provide accurate information to customers about products and services.
• Provide customer phone support, order processing along with inbound and outbound sales calls
• Maintain a professional attitude and demeanor at all times.
• Keep records of customer interactions and transactions.
• Provide feedback to management on customer satisfaction levels.

Job Type: Full-time

Benefits:

• 401(k) matching
• On-the-job training
• Paid time off

Experience Level:

• 2 years

Shift:

• 8-hour shift

Weekly Day Range:

• Monday to Friday

Work Setting:

• In-person
• Office

Experience:

• Customer service: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person

Apply Now!

First Name

Last Name

Email(Required)

Phone

Attach Resume Here

Accepted file types: pdf, doc, docx, rtf, Max. file size: 2 MB.

Δ

Your Source for Helpful Info

We’ll keep you up to date with the latest industry product news,

how-to tips and trends. We offer email and text message updates

and "product specials" announcements.

Sign up today and start saving

© 2026 Wilco Gutter Supply. All rights reserved.

• Downloads
• Resources
• Find us
• Privacy Policy
• Contact