Polish and English Speakers Customer Support - Lisbon 1

As a global outsourcing company, Intelcia takes care of processes and functions to help its clients to stay focused on their objectives and core missions.

We are currently looking for Polish and English speakers Customer Support.

If you are you fluent in oral and written Polish and English, we have the job for you!

Your mission:

With the tools acquired during our initial training, you will be in charge of the management of several files:

Receiving incoming calls;

Management of commercial and/or technical disputes;

Administrative tasks: documentation management and database updating;

Contact with customers to resolve pending situations.

Your profile:

Polish and English native or bilingual;

Computer literacy (easily browse different software programs in parallel);

Customer focus;

Goal oriented and analytical thinking;

Ability to communicate effectively and objectively;

Ability to actively listen and respond to customers;

Call Center experience is a plus for you.

Our Offer:

A pleasant and welcoming environment;

A corporate culture, based on management with values and human DNA;

Initial paid training and employment contract;

Health insurance after 6 months in the company;

Attractive and motivating salary and bonuses (basic salary + meal basket + variable pay + language bonus).

At Intelcia, We Are Passionate About Your Success.

#Intelcia #ProudtobeIN #WeDreamWeCareWeDo #BeGreatTogether

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