Accounting Software Support Assistant (Entry-Level)

Your first professional experience

Are you finishing your studies and looking for a first job that will allow you to learn, understand the professional world, and develop real skills?

At IBGraf, we offer you a position that combines accounting, IT, and customer contact.

As an Accounting Software Support Specialist, you help our clients use their management and accounting software. You are their first point of contact when they have a question or encounter a difficulty.

On a Daily Basis, You

• answer client questions primarily by phone and remotely;
• analyze their requests and identify appropriate solutions;
• help users better understand their accounting and management software;
• diagnose problems and assist clients in resolving them;
• collaborate with internal teams to handle more complex requests.

This position is an excellent entry point to develop dual accounting and IT skills, while discovering customer relations in a formative professional environment.