Customer Support Representative

Customer Support/Partner Support

📍 Location: Amsterdam, Netherlands

🏢 Work Mode: Onsite (Office-Based)

📅 Contract: 12-Month Fixed-Term Contract

⏰ Schedule: Full-Time (40 Hours/Week)

💰 Pay Rate: €18 - €21 per hour

🚀 We're Hiring: Partner Support Specialist | Amsterdam, Netherlands 🇳?

?Are you passionate about delivering exceptional customer experiences and helping people succeed? Join a global, fast-paced environment where you'll be the go-to support expert for driver and delivery partners, ensuring they have the tools, knowledge, and guidance needed to thrive

.
What You'll

DoAs a Partner Support Specialist you'll serve as the primary point of contact for driver and delivery partners, providing both in-person and virtual support. Your role will be critical in creating a seamless partner experience through exceptional service and problem-solvin

g.Key Responsibilitie

s:✅ Support partners with onboarding and account set

up✅ Review and verify required documentati

on✅ Resolve issues related to accounts, payments, trips, and app functionali

ty✅ Educate partners on policies, platform features, and best practic

es✅ Deliver outstanding customer service while meeting operational goa

ls✅ Escalate and follow up on complex cases until resoluti

on✅ Maintain accurate records and documentati

on✅ Ensure compliance with internal processes and guidelin

esWhat We're Looking F

or🔹 Strong customer service and communication skil

ls🔹 Ability to thrive in a fast-paced, customer-facing environme

nt🔹 Excellent problem-solving and troubleshooting abiliti

es🔹 Strong attention to detail and administrative skil

ls🔹 Ability to manage multiple tasks and partner interactions effective

ly🔹 Positive, proactive, and team-oriented minds

etWhy Join U

s?🌟 Dynamic and collaborative workpla

ce🌟 Opportunity to make a direct impact on partner succe

ss🌟 Gain experience with a globally recognized technology platfo

rm🌟 Develop valuable customer support and operational experti

se📩 Interested or know someone who would be a great fit? Apply now or reach out directly to learn mor