Senior Customer Success Manager, Microsegmentation

Akamai Technologies Senior Customer Success Manager, Microsegmentation 7 Hours AgoSaved In-Office or Remote 2 Locations 113K-203K Annually Senior level 113K-203K Annually Senior levelCloud • Security • Software • CybersecurityOwn strategic customer relationships throughout the lifecycle, serving as the main technical contact and driving adoption, value realization, retention, renewals, and expansion. Lead onboarding, training, workshops, business reviews, usage analysis, and technical escalations. Partner with Sales, Product, and Engineering to support deployments, resolve issues, surface customer feedback, and identify upsell opportunities for a cybersecurity microsegmentation solution.Top Skills: B2B SaasCybersecurityGainsightIntercomJIRAMicrosegmentationMonday.ComSalesforceZendeskZero Trust Security