Customer Success Lead
Indexed description
ZS Customer Success Lead 5 Hours AgoSaved Hybrid 4 Locations 145K-158K Annually Senior level 145K-158K Annually Senior levelArtificial Intelligence • Healthtech • Professional Services • Analytics • ConsultingOwn the complete post-sale journey for enterprise SaaS accounts, from onboarding through renewal and expansion. Drive platform adoption, build executive relationships, lead business reviews, and translate customer feedback into product and commercial insights. Collaborate with Product, Sales, Marketing, Account Management, Support, and Engineering teams while tracking customer health, adoption, satisfaction, retention, and growth opportunities. Develop scalable customer success playbooks and proactively resolve adoption risks and blockers.Top Skills: Enterprise Saas Platforms
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