Customer Research Manager

bet365 Customer Research Manager 5 Hours AgoSaved Hybrid Denver, CO, USA 110K-140K Annually Mid level 110K-140K Annually Mid levelDigital Media • Gaming • Software • Esports • AutomationManage North American customer research programs, including tracking studies and ad hoc qualitative and quantitative research. Translate customer behavior, market trends, and business questions into actionable insights for commercial, product, marketing, and customer experience decisions. Lead research projects end to end, manage a direct report, develop research best practices, analyze data, build stakeholder relationships, and present compelling recommendations that influence strategy.Top Skills: ExcelPower BIPythonQRSpssTableau