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Lincare Linkedin · Posted 7d ago

Customer Service Rep I - PHC

Las Vegas

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Indexed description

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction.

Job Responsibilities

  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Documents calls and intakes in computerized record keeping system (Productivity)
  • Verifies and updates demographic information such as address and telephone number in computerized records
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