Bilingual Client Support Assistant (English Required) – IN-OFFICE
Indexed description
- Bilingual Client Support Assistant (English Required) – IN-OFFICE
📍 Guadalajara, Jalisco – Near Chapultepec & La Paz
💰 Starting salary: $17,000 MXN/month + Prestaciones de Ley + Department Bonus Opportunities
🕘 Monday–Friday | Full-Time | 100% In-Office
We're a growing U.S. law firm seeking a dependable, professional Client Support Assistant to communicate with English-speaking clients and help keep their cases moving forward.
What You’ll Do
- Communicate with clients by phone, email, and secure messaging
- Assist clients with document requests, appointments, and case-related updates
- Follow up on missing information and deadlines
- Document communications and update case files
- Coordinate with attorneys and other team members to address client needs
What We’re Looking For
- Fluent spoken and written English
- Client service, customer service, call center, office, or legal experience
- Professional and confident phone communication
- Strong computer and organizational skills
- Dependable, patient, and detail-oriented
- Comfortable working in a fast-paced environment
- A high level of integrity, discretion, and respect for client confidentiality
Legal experience is welcome but not required. Paid training is provided.
What We Offer
- Prestaciones de Ley
- Department bonus opportunities
- Monday–Friday schedule
- Paid training
- Long-term growth opportunities
- Structured onboarding and ongoing support
- Professional and collaborative work environment
If you're interested, we welcome you to click apply or email your cv in English to [email protected]. We'd love to have you in our team!
⚠️ This position is 100% in office in Guadalajara. Remote and hybrid work are not available.
📄 Only CVs submitted in English will be considered.
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