Client Advisor (M/W/D)

The Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients will be welcomed and accompanied in accordance with this promise.

Job responsibilities

Louis Vuitton is seeking highly motivated Client Advisors in Lausanne with a passion for creating memorable experiences for our local clientele during the high season. This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate; as a true personal advisor. Your responsibilities will include:

• Achieve individual and team sales targets across all Louis Vuitton products, leveraging specialized expertise in women's ready-to-wear.
• Develop and nurture long-term client relationships, fostering loyalty through personalized engagement.
• Provide an exceptional welcome and premium shopping experience for every client.
• Offer expert assistance with all Louis Vuitton products, showcasing in-depth knowledge of women's fashion and brand heritage.
• Actively contribute to team goals and overall boutique objectives.
• Maintain comprehensive product knowledge across all categories, with a focus on women's silhouette.
• Adhere strictly to Louis Vuitton's standards of care, conduct, policies, and procedures.

To succeed in this role, we are seeking dedicated professional with a strong client focus and a mandatory background in fashion field, with the following requirements:

• Strong customer service skills with a commercial mindset.
• Curious, empathetic, adaptable, agile, and ambitious.
• Excellent interpersonal skills and a collaborative team spirit.
• Passionate about the Louis Vuitton brand, its history, and its diverse universes.
• Flexible, with strong problem-solving abilities.
• Available to work weekends.
• Fluent in French and English; knowledge of other languages is a significant asset.

Reference LVM33721