Customer Service Representative - State Farm Agent Team Member

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Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2013 and is a close-knit team of three focused on building strong relationships with both our customers and each other. Before becoming a State Farm agent, I spent 2.5 years as a team member, which helped build a strong foundation in the business.

I attended Southwestern Oklahoma State University and am a proud parent of three. We enjoy spending time together as a family, especially attending games and staying active in the community.

We’re involved with local organizations and education foundations, and we’re passionate about supporting youth, including teaching a youth group at our church.

For our team, we offer health benefits, a flexible schedule to support work-life balance, and a fun, supportive environment with team lunches, coffee, and celebrating milestones like birthdays.

Our office culture is supportive, flexible, and relationship-driven. We’re looking for someone who is reliable, takes ownership of their work, and leads with compassion - someone who wants to be part of a team that values both people and performance.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Jace Foreman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year

Do you want a career and not just a job?

We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Granbury, TX.
• Our office is open Mon-Friday 9:00-5:00 .
• I have been a State Farm agent since 2012.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a proud graduate of Southwestern Oklahoma State University, B.S,M.Ed.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.