Customer Service Specialist

Customer Service Administrator

Noel Group are currently recruiting for a Customer Service Administrator on behalf of our well-established client based in Liffey Valley, Dublin. This is an excellent opportunity to join a busy and supportive team within a growing and respected organisation.

This role would suit someone with previous customer service experience who is looking for a varied position with excellent long-term prospects.

About the Role

Working as part of a collaborative team, you will be responsible for managing customer enquiries by phone, email, and system-based administration.

Key Responsibilities

• Handle customer enquiries received via phone, email, and internal systems
• Provide professional and efficient customer support across multiple channels
• Process customer requests and maintain accurate records
• Update and manage information within internal databases and systems
• Maintain high levels of customer satisfaction through effective communication
• Ensure all customer interactions are handled professionally and efficiently

Minimum Requirements

• Previous customer service or customer-facing experience essential
• Excellent communication and interpersonal skills
• Strong IT skills with the ability to learn new systems quickly
• Professional, calm, and customer-focused approach
• Living in Dublin with appropriate right to work (sponsorship not provided)

Interested?

If this sounds like the right opportunity for you, please click apply today and a member of the Noel Group team will review your CV within 24 hours.