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JD.COM Linkedin · Posted today

Logistics Customer Service Specialist

Germany

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Indexed description

Job Responsibilities：

  1. Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years.
  2. Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.
  3. Strong communication and problem-solving skills, with a client-focused attitude.
  4. Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required.
  5. Ability to coordinate across teams and handle operational exceptions in a fast-paced environment.


Job Requirements:

  1. Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years.
  2. Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.
  3. Strong communication and problem-solving skills, with a client-focused attitude.
  4. Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required.
  5. Ability to coordinate across teams and handle operational exceptions in a fast-paced environment.
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