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SimplitIN Linkedin · Posted 4mo ago

Customer Success Manager (CSM-Senior)

Hawally

Linkedin
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Indexed description

A sales job for smart people who care about customer's satisfaction, and like software. Your primary goal is to achieve sales target by driving up customer retention and expansion. The clients this team handles can be as small as a proprietorship or thousands of employees.

Responsibilities

  • Customer retention & expansion
  • Achieve monthly targets
  • MENA or APAC region
  • Customer Satisfaction

Challenges

  • A lot to learn
  • Master the product/problem solver
  • Deal with various industries

Must Have

  • Bachelor degree, or higher
  • 1 or 2 years of experience
  • Strong knowledge in IT industries
  • Fluent in English

Nice to Have

  • Maintain customer relationship
  • Healing customer retention
  • Customer satisfaction
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