Bilingual Customer Service Representative (English B2)

Are you looking for an opportunity to grow your career while using your English skills every day?

Join our team as a Bilingual Customer Service Representative and become the voice of the company, helping customers through professional, timely, and solution-oriented interactions.

If you enjoy communicating with people, solving problems, and delivering exceptional customer experiences, we'd love to meet you.

Role Purpose

Provide outstanding customer support through the channels established by the operation, ensuring excellent service, efficient issue resolution, and compliance with quality and productivity standards.

Requirements

• Advanced English level (B2 or higher).
• High School Diploma.
• Strong communication and interpersonal skills.
• Customer-oriented mindset.
• Full-time availability.
• Previous customer service experience is a plus but not required.

Key Competencies

• Customer Service Excellence
• Effective Communication
• Active Listening
• Problem Solving
• Empathy
• Teamwork
• Time Management
• Adaptability
• Attention to Detail

What We Offer

✅ Direct contract with the company

✅ Paid training

✅ Bi-weekly payments

✅ Career growth opportunities

✅ Dynamic and multicultural work environment

✅ Employee wellness initiatives

✅ Excellent workplace facilities

✅ Stability and professional development

Why Join Atlantic QI?

At Atlantic QI, we believe our people are our greatest asset. We are committed to developing talent, creating growth opportunities, and fostering a culture where every team member can reach their full potential.

Apply today and start building your future with us!