Telesales Specialist

Company: Aurawill

Employment Type: Full-Time

Location: Coimbatore (On-site)

Aurawill is a fast-growing health and wellness brand trusted by 1,00,000+ families across India. We are committed to bringing back wholesome, chemical-free nutrition through thoughtfully crafted, traditionally prepared foods made with carefully selected natural ingredients.

Driven by innovation and a passion for healthy living, Aurawill is building products that make nutritious eating simple, convenient, and accessible for every family.

We are looking for a proactive and target-driven Telesales Specialist to convert leads into customers, drive product sales, and build lasting customer relationships through outbound calling and consistent follow-ups.

• Make outbound calls to leads, website inquiries, and cart abandoners to convert them into paying customers.
• Explain product benefits and recommend the right pack size/plan based on customer needs.
• Convert one-time buyers into monthly subscribers.
• Follow up on orders, including COD orders, to confirm orders and reduce cancellations and returns.
• Handle customer queries related to ingredients, usage, delivery, and payment.
• Re-engage inactive customers and drive repeat purchases.
• Cross-sell and upsell related products wherever relevant.
• Maintain accurate call logs and lead records in the CRM.
• Respond to customer inquiries through phone, email, and chat.
• Achieve daily, weekly, and monthly sales targets.

• 1–3 years of experience in Telesales, Inside Sales, or Customer Service with a sales component.
• Fluent in Hindi – Mandatory.
• Excellent verbal communication skills in English – Mandatory.
• Strong persuasion, negotiation, and objection-handling skills.
• Comfortable making a high volume of calls daily.
• Basic knowledge of CRM tools and MS Office/Excel.
• Self-motivated, target-driven, and customer-focused.
• Good interpersonal and relationship-building skills.

Immediate Joiners Preferred.

Interested candidates can send their updated resume to:

📧 [email protected]