Back to search
Unisys Linkedin · Posted 23d ago

Call Agent

Rockville

Linkedin
Continue to application Add your email once, then Caio opens the original posting.

Indexed description

Job Title: Support Center / Call Center Agent

Location, Rockville, MD

Duration: 12+ Months


Role:

  • This is an inbound call center.
  • Our Support Center is open Monday-Friday from 8 AM to 8 PM EST with different shifts.
  • You will be computer-bound, expected to be in a call queue, fielding outbound calls the entire day.
  • You will receive 2-3 weeks of training, including shadowing/mirroring the trainer’s calls, and having the trainer listen in on their initial calls.
  • Most of the calls will be from broker-dealers, investors, registered representatives, and other industry professionals and will involve password reset requests and registration questions.
  • On average, call handle time is under 6 minutes, so these are generally short calls. It is very rare to get upset calls.


#LI-CGTS

#TS-1236

Free. 20 seconds. No password. See every match in this search.

Create a free Caio profile to unlock more results and save your role and location preferences.

Unlock free search
Want help applying to roles like this? Search Caio for free. If repetitive applications get heavy, Managed Job Search adds supervised execution for $99/month.
View Managed Job Search