Non voice

!!!Greeting from Teleperformance!!!

About the Company

We are looking for a detail-oriented Non-Voice Process Executive to handle customer queries through email, chat, and backend operations. The ideal candidate should possess good written communication skills and basic computer knowledge.

About the Role

The Non-Voice Process Executive will be responsible for managing customer inquiries and ensuring accurate processing of requests.

Responsibilities

• Respond to customer inquiries via email and chat.
• Process customer requests accurately and within defined timelines.
• Maintain records and update information in company systems.
• Ensure high levels of accuracy and productivity.
• Follow company policies and process guidelines.
• Escalate complex issues to the appropriate teams when required.
• Meet daily and monthly performance targets.

Qualifications

• Any Graduate / Undergraduate.
• Minimum 6 months of experience in Non-Voice, Chat Support, Backend Operations, or Customer Support.

Preferred Skills

• Good typing speed and written English communication.
• Willingness to work in rotational shifts if required.

Experience: 6 Months to 1 Year

Salary: ₹17,000 Take-Home Salary

Work Location: Teleperformance Ambit IT Park Ambattur

Work Schedule: 5 Days Working, 2 Days Rotational Week-Offs

Transportation: Cab Facility Provided Within Boundary Limits

Interested Candidates can share resume to [email protected]