Inside Client Success Manager

Cox Enterprises Inside Client Success Manager Reposted 9 Hours AgoSaved Remote or Hybrid Michigan, USA 34K-85K Annually Mid level 34K-85K Annually Mid levelArtificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • CybersecurityManages a portfolio of automotive dealer clients, focusing on retention, churn mitigation, revenue growth, upselling, and cross-selling Cox Automotive solutions. The role analyzes account performance, ROI, marketing trends, and customer data; leads virtual business reviews; develops growth strategies; supports onboarding; resolves client issues; manages Salesforce records and sales pipelines; and coordinates with internal teams to deliver successful client outcomes.Top Skills: Analytical Data PlatformsCrm SystemsDigital Marketing PlatformsExcelMicrosoft Office SuiteOutlookPowerPointSalesforceVirtual Demonstration SoftwareWord