Customer Service Representative

CUSTOMER SERVICE/COMMUNITY ENGAGEMENT REPRESENTATIVE

$900-$1200/week

Full-Time, Permanent

B2C/B2B/Event Planning

Please visit: https://www.revictusperformancegroup.com/

For inquiries: [email protected]

Paid Training

Paid Time-Off

Company Description

Revictus Performance Group is a dynamic organization committed to delivering excellent solutions that meet the needs of our clients and drive long-term success. With a client-focused approach at its core, the company is dedicated to fostering innovation and excellence in customer experiences. We prioritize collaboration, adaptability, and integrity to create value and sustainable growth for our stakeholders. Join us in a work environment where your contributions make a lasting impact.

Role Description

This is a full-time, both in-field and on-site role for a Customer Service Representative located in Toronto, ON. The Customer Service Representative will manage customer interactions to ensure satisfaction, resolve inquiries, assist with troubleshooting, and provide accurate information about current campaigns. The role involves active customer engagement, maintaining a positive customer experience, and fostering strong relationships through effective communication and problem-solving.

Qualifications

• Strong proficiency in Customer Service, Customer Support, and Customer Satisfaction
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Prior experience in customer-facing roles is an asset
• Strong multitasking abilities and attention to detail