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T.Litzen Sports Ltd. Linkedin · Posted 2d ago

Customer service agent

Canada

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Indexed description

  • Education:
  • Expérience:

Education

  • College/CEGEP
  • or equivalent experience

Work setting

  • Retail/wholesale establishment/distribution centre

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Sell merchandise

Transportation/travel information

  • Own transportation
  • Own vehicle

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Experience

  • Experience an asset

Employment terms options

  • Day
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
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