Parts & Accessories Sales Associate
Indexed description
The Parts & Accessories Sales Associate’s responsibility is to perform the duties below on a regular basis and meet customer satisfaction standards as well as company sales and safety requirements.
The position requires the team member to work 5 days per week and 8 hours per day according to the schedule agreed upon with your manager. Marina operating hours range from 5:30 a.m. - 8:00 p.m. and seasonal schedule changes may take place at management discretion.
Duties & Responsibilities
- Assist all technicians and customers in purchasing needed parts and supplies
- Issue parts and accessories to technicians or boat sales department
- Plan and initiate seasonal parts specials and leader items for promotion of retail parts sales
- Establish and promote customer relations to attract over-the-counter sales
- Maintain an accurate up-to-date parts purchase control system and back-order file. Follow up on back orders daily
- Continually update prices in computer system
- Process the filing, invoicing, and shipping of parts orders in a timely manner
- Maintain price books and catalogs by inserting changes immediately as received
- Process the receipt of parts and accessories and verify with the order and stock.
- Initiate warranty claims
- Maintain an environment of organization and cleanliness
- Other retail responsibilities not exclusive to parts
- Identify obsolescence and seek ways to recover costs and reduce
- Perform other duties as assigned or apparent
- Act with the highest level of integrity and maintain a positive attitude
- High school diploma or GED required
- Administrative skills and ability, including demonstrated computer skills
- Capable to plan and organize efficiently
- Excellent Customer Service Skills
- Must be able to complete assigned work in an efficient and timely manner
- Strong work ethic and personal commitment
- Ability to work in a team environment to achieve team, department, and company goals
- Ability to be a self-starter and work independently
- Must have strong organizational skills and the ability to prioritize work
- Lift up to 50 lbs
- Carry up to 50 lbs
- Work around water
- Stand for extended periods of time, walk, sit, push, pull, bend, kneel, squat, twist, reach, grasp
Benefits Offered
- Medical
- Vison
- Dental
- 401(k) with company match
- PTO
- Holiday Pay
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