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Flywire Builtin · Indexed 2026-08-26

Technical Support Engineer II

Chicago, IL, USA 81K-101K Annually

Mid level Builtin
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Indexed description

Flywire Technical Support Engineer II An Hour AgoSaved Hybrid Chicago, IL, USA 81K-101K Annually Mid level 81K-101K Annually Mid levelFintech • Payments • SoftwareProvides technical support for Flywire’s SFS, eStore, and TPI products by managing tickets, troubleshooting web applications, researching issues with command-line tools, and meeting SLA requirements. Communicates solutions to customers, partners with engineering and product teams on escalations and enhancements, and uses AI tools such as Claude and Gemini to automate investigations, maintain repositories, update knowledge bases, and improve client communications.Top Skills: Claude CodeConfluenceGoogle GeminiHTTPJavaJIRALookerMySQLNotebooklmRegular Expressions (Regex)Saas Web ApplicationsSftpSumo LogicZendesk

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