Senior Business Operations Analyst

Rocket Companies Senior Business Operations Analyst YesterdaySaved In-Office Coppell, TX, USA Senior level Senior levelFintech • Real Estate • Sales • Financial ServicesCoordinates operational projects, reports, process improvements, compliance initiatives, system upgrades, and quality measures. Analyzes operational data, develops dashboards and ad hoc reports, reconciles MERS exceptions, identifies efficiency opportunities, and communicates recommendations to senior management. Partners with IT, vendors, risk and compliance teams, and business stakeholders while supporting reporting metrics, training, quality control, and strategic initiatives.Top Skills: GenesysMersMicrosoft AccessExcelSql Server Management StudioVisio