Customer Support Agent

💙 Fonbet is growing its Customer Support team

We’re looking for a Customer Support Hero to join us and become the voice of our users.

🔥So, are you looking to grow your career in the online gaming industry?

If yes, we’d love to meet you!

At Fonbet, we are expanding our Customer Support team and looking for motivated individuals who want to grow with us.

💬 For us, Customer Support is not just a role, it's about communication, energy, and teamwork.

As a CS Agent, you will be the first point of contact for our members, ensuring a high-quality customer experience across all channels.

Key Responsibilities 🔧

• Handle customer inquiries via live chat, email, and phone
• Provide accurate information about our products and services
• Manage complaints and ensure timely follow-up
• Work closely with internal teams to resolve issues
• Deliver an excellent customer experience at all times

What we are looking for 🎯

• Full professional proficiency in Greek & English (written & spoken)
• Strong communication and interpersonal skills
• Customer-first mindset
• Good computer Skills
• Willingness to work on-site in 24/7 rotating shifts (including weekends & holidays)

What we offer 🎁

• Competitive salary + bonus scheme
• Training from day one
• Real career growth opportunities
• Dynamic, international team
• A fast-moving industry where no day is the same

And why Fonbet?

We are a diverse and fast-growing team where initiative is valued, learning is continuous, and every team member makes an impact.