Customer Support Specialist

• Careers
• Customer Support Specialist

Custom Support Specialist Job Description

With the minimum experience of 3+ years, we are searching for a friendly and highly analytical customer service specialist to join our team. Service specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Provide a better and higher level of customer support on a specific product service.

Nagercoil, Kanyakumari

Full Time

2 to 5 years

30 - 60 days

Careers 3 Min read

Key Skills

Microsoft office, interpersonal communication skills, advanced analytical skills, Collaboration and marketing skills, Problem solving.

Roles And Responsibilities

• Understanding the key requirements of every customer and interact with them freely
• Maximize the better relationships of existing customers by proposing the new featured products continuously
• Need to deploy the product services in a timely manner and be ensure that the exact product of customer
• Be in the service of communication link between the key customers and the specific teams
• Determine the issues and problems faced by customers and clarify the complaints to maintain trust
• Prepare attractive reports of product progress and submit on exact time as given by the team
• Acknowledge all the customer enquiries and need to provide a higher level of customer support

Skills Required

• Having ability to respond accurately under any work pressure
• Need to have excellent problem-solving skills and time management skill
• Should have excellent interpersonal communication skill and problem-solving skills
• Should have multi-tasking abilities and patience must be needed
• Positive attitude and ability to build relationships with customers to keep more trust
• Must be responsible for handling questions, and complaints of clients regarding a specific product
• Being patience at all and having critical thinking capabilities

Customer Support Specialist Jobs

Customer Support Specialist

Nagercoil, Kanyakumari

Full Time

2 to 5 years

30 - 60 days

Master in Computer Application (M.C.A), Bachelor of Technology (B.Tech/B.E), Bachelor of Computer science engineering

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