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Trades App Linkedin · Posted yesterday

Customer Service Representative

East Rutherford, New Jersey, United States

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Indexed description

As a Customer Service Representative for our team, you’ll be the first person our customers come into contact with. On a typical day, you’ll answer questions, process orders, answer questions and provide accurate information across multiple channels.

Provide clear and accurate information about products or services

Troubleshoot problems and offer appropriate resolutions

In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.

Maintain records of customer interactions, including sales, comments, and complaints

[1+] years of Customer Service Representative experience

High school diploma

Proficient with computers and CRM software

Excellent communication skills

Superb customer service, time-management, and multitasking skills

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