Customer Care

About the position

As a Customer Care person in our Special Steels Sales department in Paris you will work closely to the Regional Sales Managers and our customers in France. You will be an office based sales support including various tasks, independent and supporting RSM’s while they are traveling.

You will work together with the RSMs, with tasks such as handling orders, bookings, sending offers, follow-ups and additional sales. You will have an important role in terms of being our costumers’ first contact. We want to make sure we provide the best service - although this isn’t a passive customer care role- we are looking for someone who sees the bigger picture.

SSABs upcoming fossil-free technology is the first true steelmaking transformation for centuries! Our customers around the world will get premium high-strength steel, adapted to the future.

Main Responsibilities

• Register plates arriving in stock into system
• Handle purchase orders of stock plates
• Marketing support
• Open new accounts
• Register claims into system
• Replying delivery related customer inquiries

• Preferably you have some kind of sales background from education/experience or both
• You are motivated and see opportunities
• You are service minded and communicative, not afraid to answer the phone
• You are a team player
• You have English and French communication skills

We offer a wide range of appreciated benefits to our employees. Some examples of these are listed here:

• Become a part of our global SSAB family
• Work in a developing, exciting and fast pace industry with carrier opportunities
• A well prepared onboarding plan to make sure you succeed

• Apply
• Digital Interview
• HR Interview
• Manager Interview
• Assessments
• Reference Check
• Offer Letter

Becoming part of the SSAB family means joining a journey. A journey that we believe is essential for the sustainability of this planet. Steel has been one of the most important materials for developing our society and it will continue to be so. In the roofs over our heads, in the bridges connecting our cities and in the cars of tomorrow. At SSAB we are proud of our history and leadership in high-strength steel. But we are also aware that the production of steel is one of the largest emitters of greenhouse gases in the world. That has to change. That is why we have developed the world’s first fossil-free steel production and have committed to becoming largely fossil-free. As part of SSAB you will be instrumental in realizing this goal and pushing for the green transformation of the whole steel industry.

About The Team

SSAB Special Steels has global responsibility for sales of SSAB's quenched and tempered (Q&T) steels and advanced high-strength steels (AHSS) as well as for steel and plate production in Oxelösund, Sweden, and Mobile, USA.