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Recruitify_HR Linkedin · Posted 3d ago

Customer Service Representative in Top Bpo's. Salary upto 35K.

Philippines

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Indexed description

Description

  • Provide exceptional customer service to clients and address inquiries in a timely manner.
  • Resolve customer complaints and ensure client satisfaction through effective problem-solving.
  • Maintain comprehensive knowledge of products and services to assist customers accurately.
  • Document interactions and feedback to improve service delivery and client experience.
  • Collaborate with team members to enhance service protocols and customer engagement strategies.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 5–8 years of experience in customer service or related fields.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Skills and Competencies: Strong problem-solving abilities and attention to detail.
  • Qualities and Traits: Empathy, patience, and a positive attitude towards customer interactions.
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