Bilingual Customer Service Specialist

Take the Next Step in Your Career Where Your Impact Drives Our Success!

Our Customer Service Representatives don’t just answer calls—they build trust, solve real problems, and drive our business forward. If you bring dedication, empathy, and a strong work ethic, we’ll equip you with all the tools and training you need to excel. Join a supportive environment that recognizes your effort and celebrates your achievements!

Channel: Voice

Requirements:

• Advanced English level-B2
• Full Schedule Flexibility
• High School Diploma
• Onsite Positions (Pavas)

What Makes You a Great Fit:

• Professional Voice: You communicate clearly, confidently, and represent our brand with authority and warmth
• Problem-Solving Mindset: You excel at analyzing issues on the spot and delivering effective solutions in real time.
• Multitasking Master: You seamlessly guide live conversations while navigating system databases with ease.
• Customer-Centric Focus: You're passionate about helping others, ensuring every caller feels valued and supported.
• Reliability & Discipline: You take pride in your work, consistently following schedules and high operational standards.
• Resilience Under Pressure: You stay positive, focused, and adaptable in a fast-paced, high-volume environment.
• Growth Orientation: You thrive in a collaborative team, welcome constructive feedback, and constantly aim to level up.

Benefits:

• Competitive Account bonus
• Generate an additional income with our referrals program!
• On-Site doctor
• FREE On-Site Gym
• Employee Assistance Program (Finance, Legal and Psychological Assistance)
• Birthday day Off!
• Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)
• Asociación Solidarista
• Top Performer Recognition Program
• CNX University (free online courses and certifications)
• LinkedIn Learning enterprise profile for all Game Changers!
• Career Growth Program