Sales Associate

At Van Cleef & Arpels, we believe in the power of dreams and the artistry of emotion. We are seeking a dedicated and elegant individual to join our Maison in Zurich as a Sales Associate. If you are passionate about exceptional service and the enchanting world of High Jewellery, we invite you to discover this unique opportunity.

Do you match this profile?

• You are adaptable, an empathetic communicator, and an attentive listener, embodying the grace and care synonymous with our Maison.
• You possess a deep passion for the enchanting world of High Jewellery, the unique universe of Van Cleef & Arpels, and the exquisite artistry of craftsmanship.
• You are naturally at ease in a refined boutique environment, engaging with a diverse clientele during their boutique visits and high-profile events, both international and local, with discernment and warmth.
• You are seeking a collaborative and benevolent team environment where a shared passion for exceptional client care contributes to a truly harmonious atmosphere.
• You hold a university degree and speak fluent Swiss German, German, and English, and proficiency in a fourth language will be a strong advantage.
• You possess proven experience within luxury jewellery or watches Maisons, demonstrating an innate understanding of sophisticated service and elegance.
• A genuine appreciation for the world of high jewellery, luxury goods, and the unique savoir-faire that defines Van Cleef & Arpels.
• Interpersonal and communication skills, with the ability to articulate the Maison's heritage and creations with elegance and conviction, allowing you to create a long lasting relationship with the clients.
• A natural ability to anticipate and exceed the expectations of a sophisticated clientele, delivering an unparalleled client experience.
• Proficient in using IT tools such as Excel, Word, PowerPoint and email.

If so, we would love to get to know you!

What do we expect from you?

As a Sales Associate in our boutique, you are the voice of Van Cleef & Arpels for our clients, and you build and maintain strong relationships with them.

• You are an ambassador of the Maison, promoting its image both internally and externally.
• You demonstrate excellent commercial acumen and actively participate in the recruitment and development of new clients.
• You aim to offer a unique experience to our loyal clients.
• You convey the refinement, elegance, and innovation that inspire the Maison's creations.
• You leverage your passion for history and art, complemented by a breadth of general knowledge, to cultivate exceptional bonds with our most discerning clientele

More than a job... an experience!

Joining Van Cleef & Arpels means becoming part of a revered Maison where the growth and flourishing of our talents are paramount. You will embark on a comprehensive onboarding journey, offering a rich tapestry of training on our illustrious history, unparalleled savoir-faire, and iconic creations, complemented by continuous daily support within a benevolent and collaborative environment. We believe in recognizing exceptional talent and dedication. We offer a competitive remuneration package that reflects the value we place on our team members and their contributions to the Maison's enduring legacy.

Joining Van Cleef & Arpels also means becoming part of Richemont, a global leader in luxury, offering a world of opportunities to grow within prestigious Maisons, each renowned for its unique artistry and heritage.

Apply online.

If Your Profile Is Selected

• You will be contacted by the Talent Acquisition team for an initial online interview.
• A boutique-based interview will follow to meet the management team.
• You will then meet the Retail Manager and HR Business Partner for the Swiss market.