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Recruitify_HR Linkedin · Posted 6d ago

Customer Service Representative

Philippines

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Indexed description

Description

  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide accurate information about products and services to customers.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Maintain records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.

Requirements

  • Educational Qualifications: Bachelor's degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service.
  • Skills and Competencies: Excellent customer service skills, problem-solving abilities, and organizational skills.
  • Qualities and Traits: Strong team player with excellent people skills.
  • Responsibilities and Duties: Ability to manage multiple tasks in a fast-paced environment.
  • Working Conditions: Flexible working hours with occasional remote work options.
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