Customer Service Specialist

Contribution and key responsibilities:

• Consult customers and promote a wide portfolio of Bank’s products and services
• Accept and register all banking transactions of Bank’s customers and maintain their customer files
• Hold key responsibility for ensuring high standard services and delivering an excellent customer experience in the most customer‑oriented Bulgarian bank

For efficiency and effective role performance:

• Completed or ongoing higher education; suitable for students with availability for full‑time employment
• Continuous learning and professional growth drive
• Proactive attitude, initiative, and excellent communication skills

Become part of Fibank family by sending a CV with a recent photo by 16.09.2026.

For additional information: contact the Human Capital Management Department, Internal Consultants Unit, phone 02/9100100.