Service Parts Associate - Level II

Job Title: Service Parts Associate - Level II

Duration: 2026-09-14 to 2027-03-13
Location: El Cajon, CA 92020
Pay rate: $23.00 - $25.00 Hourly on w2

JOB SUMMARY

Description:

The manager is looking for someone with mechanical or parts experience, or any other experience within the industry.

Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under moderate or direct supervision.

Key Responsibilities:

-Complies with Health, Safety, and Environmental standards, policies, procedures, and regulations.

-Uses appropriate personal protective equipment.

-Carries out customer parts counter duties under moderate supervision including receiving parts calls, greeting, and assisting walk-in customers, completing all paperwork, and processing it accordingly, handling cash, check, and credit card transactions.

-Maintains a favorable relationship with internal and external customers by addressing their needs and issues in a timely manner.

Escalates customer issues to more senior parts personnel or supervisor when needed.

-Maintains a neat and clean appearance in the customer parts area and parts warehouse.

-Supports other parts personnel in sourcing and locating complex parts requests or finding alternatives under moderate or direct supervision.

-Utilizes various systems, catalogs, other resources, and collaborate with technicians to identify and procure the parts in the most cost and time efficient manner.

Qualifications and Competencies

Competencies:

-Order Processing

-Order Life Cycle Systems Knowledge

-Communicates effectively

-Ensures accountability

-Action oriented

-Customer focus

-Warehouse Inventory Control

-Optimizes work processes

-Customer Support

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

Proficiency in MS applications, generating reports, and advanced level computer skills.

Experience:

Requires some work experience or intermediate level of knowledge obtained through education, training, or on-the-job experience.

I look forward to connecting soon!

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.  
 
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.