US Customer Service Process
Indexed description
๐ผ Process: US Voice Process
Eligibility
- Experience: 1โ2 years of International BPO (ITNL) experience is mandatory
- Communication: Excellent English communication is mandatory
- Transport: Candidate's residence should be within a 15 km radius of the office
- Up to โน45,000 (depending on their last drawn)
HR, VNA and Ops
- HR Round โ Normal phone call + Zoom call
- VNA Round (Voice and Accent) โ Tongue twisters, speaking topic, paragraph reading, and pronunciation of challenging US city/citizen names
- Aptitude Test โ Vocabulary, Grammar, Typing (20 WPM), and Logical Reasoning
- Operations Round
๐ US Rotational shifts
โฑ๏ธ Working Hours: 9 hours
๐ 5 working days
๐ 2 Rotational offs
๐ Transportation: Free home pick-up & Drop
Skills: customer service,english,bpo,communication
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