Customer Service Officer

Level 3 $89,464 - $96,043 p.a. plus Superannuation

Position number: LPB008 - LPB012

Work Type: Permanent - Full Time

Location: Level 6, 111 St Georges Terrace, Perth

CLOSING DATE: Sunday, 30 August 2026 at 5:00pm (AWST)Reporting to the Manager Customer Service, this position provides a first point of contact with the public and members of the legal profession for incoming enquiries received via telephone, electronically, in person and in writing, to deliver a high-quality service, outcomes and promote consumer confidence in the WA’s legal profession. This position works as part of a team that triages matters, handles enquiries and attempts to resolve more straightforward complaints. This position also assesses and provides information in relation to practicing certificate applications, insurance, renewals and registrations (including admission to legal practice) continuing professional development, and statutory trust accounts.Apply through the Jobs WA website