Customer Service Representative – Trainee
Indexed description
Allen Insurance Group is a dynamic sales organization with “Big City” thinking in a more relaxed rural setting, celebrating 120 years.
The successful candidate must have strong work ethic and organization skills, be a team player have ability to work in a fast paced insurance brokerage. Outstanding customer service service and computer skills along with excellent verbal and written communication skills are required.
We are looking for the right candidate with a positive attitude who is looking for stability and career development to join our team. The ideal candidate must be willing to do the required training to obtain a RIBO license.
In-House Training Academy – You Will Learn How To
- Provide quality service to clients by servicing personal lines insurance accounts.
- Handle telephone requests, correspondence, and emails of clients identifying their needs in order to provide valuable service in a timely manner.
- Make changes to designated clients’ policies, explain coverages, and remarket policies as required.
- Service inquiries regarding claims, acting as a liaison between the insured and insurer for customer advocacy and guidance.
- Secondary School level Education.
- 3-5 years in a customer service facing role.
- We offer medical and dental benefits, education and growth opportunities as well as a pension plan.
If you are looking for a career in the insurance industry that is rewarding, challenging and fun, invest in yourself by joining Allen Insurance Group.
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